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Beyond Launches Owner Insights: Boost Retention & Growth

October 3, 2024

San Francisco, CA - Oct. 2, 2024 – Beyond, the pioneering leader in revenue management in the short-term rental sector, today announced the launch of Owner Insights – a completely customizable business intelligence tool designed to help short term rental properties managers, retain, grow, and impress homeowners and key stakeholders with the latest real-time data.

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“I love the look of the presentation and the ability to select groups of listings so that I can use it for new owner acquisition.” said Julie Byrd, President of Cabo Villas. “It has become a regular part of my workflow with owners, and I especially appreciate the AI-generated recap, which serves as a fantastic starting point for crafting personalized notes. The ease and efficiency it offers have been invaluable.”

Shifting Supply Landscapes

It’s no secret that the short-term rental supply landscape has been shifting over the past 5 years. Property managers are focused on providing remarkable guest experiences to travelers, but they are also challenged with consistently delivering value to the owners of the properties that they manage. With property management competition on the rise, it is imperative that property managers quickly and effectively convey the value of their services to homeowners.

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With Owner Insights, Beyond users can now easily:

Customize insights dashboards
Drag-and-drop insights for easy building
Utilize Sage, Beyond’s AI engine, to automatically generate performance summaries
Save reports for regular sharing
Quickly export PDF reports with custom analysis and branding

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See Owner Insights in Action! Watch the 1-minute video to discover how Owner Insights can revolutionize your business:

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Educating With The Right Data

Revenue management strategies can be difficult to explain to others depending on their level of regular engagement with the property management process. Complicated metrics, acronyms, and data sources can be a source of frustration for everyone involved in property management. Frustrated owners are not happy owners, so it’s important to be able to share information that helps inform owners while also educating and preparing them for the future.

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Owner Insights dashboards and reports are built with easy-to-understand data and visuals to ease conversations with homeowners and other business stakeholders. Owner Insights surfaces the most important and effective data to explain, defend, and communicate the performance of a short term rental property.

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Managing Stakeholder Expectations

Communicating short term rental property performance is critical to developing a healthy relationship with homeowners and building trust. Historical performance can be straightforward to present compared to previous year data or historical market data. Typically, owners are to some extent aware of how their property is performing based on how much revenue they are generating. Historical data can be limiting because it’s not possible to change what happened in the past, so reviewing performance data for the future can be more impactful.

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Showcasing listing revenue pace data, for example, can help prepare an owner for weakened performance in the future. This can reduce friction with owners who have developed skewed expectations of their property’s performance ahead of time. Owner Insights shows future performance data for individual listings as well as the broader market. Informing owners about the latest market trends in advance can help reset their expectations and overall satisfaction with their property management service partner.

Take Action Now

Now is the time to start reducing owner churn and add value to your property management services. Owner Insights helps you save time, reduce headaches, and win your owners over with the right data.

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Ready to make managing your owners easier? Chat with us to learn more.