Be London Elevates Their Luxury Portfolio with Smarter Revenue Management from Beyond
Located in the heart of London, Be London manages a curated collection of over 110 high-end self-catering properties across the city. Their sleek, modern approach attracts discerning travelers and homeowners who expect performance to match.
But as competition increased and traveler behaviour evolved, the team at Be London knew they needed more than basic pricing tools. They needed a revenue management partner that could match their pace and their ambition.
“Beyond saves us time, helps us make better decisions, and gives us the confidence we need to scale,” said Sam Crabbe from Be London.
“Beyond saves us time, helps us make better decisions, and gives us the confidence we need to scale.”
The Challenge
Before Beyond, Be London relied on the built-in pricing feature of their property management system (PMS), which offered only limited functionality. “It was okay,” said Sam, “but very reactive. We’d notice pacing was off, drop the price last-minute, and then get booked. That’s not a strategy, especially in the higher-end market.”
They needed a more dynamic system that could adjust to events, seasons, and booking behaviour in real time without constant manual oversight.
The Solution
Be London turned to Beyond, a complete revenue management system designed to optimise holiday let revenue. Beyond offers an integrated suite of solutions that work together to improve portfolio performance from top to bottom. Beyond’s advanced solutions build on dynamic pricing to create predictive revenue streams via insights into market and consumer search trends, real-time demand data, high-converting booking engines, as well as cost-efficient and mobile-friendly payment processing.
Beyond offered exactly what they were missing:
- Dynamic Pricing: Automated, event-aware pricing that adjusts based on demand, from major concerts to last-minute events.
- Automated Discount Strategy: Beyond’s algorithms use Time-Based Adjustments to automatically apply custom settings for longer stays and optimise last-minute rates without the risk of underpricing.
- Data-Backed Strategy: Tools like the Health Score and Insights by Beyond help validate pricing decisions and reduce second-guessing.
- Owner Conversations: Transparent data that supports revenue discussions and builds trust with homeowners.
“We combine Beyond’s pricing with our own data,” Sam shared. “It helps us not just react, but predict, and the platform’s flexibility means we’re still in control.”
“We used to have high-level pricing meetings every week. Now we barely need them.”
The Results
Since onboarding and working closely with the Beyond team, Be London has seen meaningful gains:
- Higher occupancy, especially during competitive summer months
- Less time spent on manual pricing changes and reactive decisions
- More confidence in pricing strategy at all levels of the business
- Stronger, data-driven conversations with owners
July 2025 delivered a 5% increase in revenue per available night (RevPAN) compared to 2024, even though the wider London market was negative during the same period. More importantly, Beyond has helped Be London achieve consistent long-term pricing, allowing them to secure bookings far in advance rather than relying on last-minute discounts. This consistency is paying off: by mid-2025, their portfolio was pacing 34% higher in total revenue for the next three months compared to the previous year.
“We used to have high-level pricing meetings every week. Now we barely need them,” Sam said. “There’s a lot more confidence in the system and in what we’re doing.”
"If you want more bookings, more confidence, and more time back, go with Beyond."
A Trusted Partner
Beyond’s team has also made a lasting impression. “Our account manager deserves a medal. The team is knowledgeable, honest, and they stay on top of things,” Sam said.
When asked how he’d describe Beyond to another property manager, his answer was clear: “If you want more bookings, more confidence, and more time back, go with Beyond."
.png){kind=small}
.png){kind=small}
