How Colby & Conrad Increased Their Occupancy by 40% with Beyond
Founded by industry veteran Jordan Greenbaum, Colby & Conrad is a premium short-term rental management company focused on delivering high-touch hospitality services across a growing portfolio of luxury and high-performing homes.
With nearly two decades of experience in short-term rentals—including scaling one of Los Angeles's largest luxury portfolios—Jordan launched Colby & Conrad after identifying a market gap in sophisticated, service-forward property management for busy professionals.
As Colby & Conrad rapidly scaled its portfolio, the need for a data-driven pricing strategy became urgent.
“I’m probably more high-maintenance than most of your customers—I have weekly check-ins—but the level of service has been next level,”
The Challenge
While Jordan had extensive experience with pricing strategies and had tested various tools, he sought a partner that could match his forward-thinking approach with robust technology and top-tier support.
“As the market matured and revenues went down, owners didn’t know what to do. I realized I needed something systematic to help scale,” Jordan said.
“Beyond is the one thing I won’t let go of.”
The Solution
Colby & Conrad turned to Beyond, a complete revenue management system designed to optimize short-term rental revenue. Beyond offers an integrated suite of solutions that work together to improve portfolio performance from top to bottom. Beyond’s advanced solutions build on dynamic pricing to create predictive revenue streams via insights into market and consumer search trends, real-time demand data, high-converting booking engines, as well as cost-efficient and mobile-friendly payment processing. Beyond provided Colby & Conrad with a powerful and user-friendly revenue management solution, simplifying several key functions:
- Dynamic Pricing & Portfolio Stability: “I used to constantly adjust base rates manually. Once we got a dedicated account manager and reworked our setup, our properties stabilized. Now we fine-tune during the first 90 days and rarely need big adjustments after that,” Jordan said.
- Market-Specific Data & Strategic Support: “Beyond has the most comprehensive data sets. Even the best algorithm doesn’t matter without good data—and your data is best in class,” Jordan said.
- New Feature Adoption: “The dynamic time-based adjustments changed the game. I used to apply custom SKUs to each market, and now I trust the platform to do it based on data instead of my assumptions,” Jordan said.
Proactive Account Management: “I’m probably more high-maintenance than most of your customers—I have weekly check-ins—but the level of service has been next level,” Jordan said.
The Results
Jordan credits Beyond with helping Colby & Conrad confidently price properties, optimize for both RevPAN and occupancy, and establish a stable revenue baseline across multiple markets.
In addition to their revenue growth, their total occupancy grew 40% higher!
“We wouldn’t be able to achieve the revenue gains we have without Beyond. It’s been huge in helping us find that balance—not underpricing for occupancy or overpricing and missing bookings,” Jordan said. “The personal connection, the commitment to service, and the relationship have been just as valuable as the technology.”
Colby & Conrad now uses Beyond as its foundational tool for revenue management, seamlessly integrated with its broader tech stack, including Guesty. As the company expands, Beyond remains the only non-negotiable part of its pricing toolkit.
As Jordan puts it: “Beyond is the one thing I won’t let go of.”
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