We collect and store the following information for our customers:
When you register an account, we collect and store (in encrypted storage) your username and password for your account. In addition, we store usernames and passwords for other accounts you add to Beyond Pricing.
We store metadata about your listings, such as address, amenities, photos, reservation length / amounts, etc. This enables us to identify key characteristics of your listing that can help us generate correct prices, and provide insights to identify whether your listing is priced correctly.
For users of Insights, we anonymize and aggregate data to calculate competitive data sets. This enables you to benchmark your portfolio’s performance against that of others in your market. By using Insights, you agree to contribute your data to this pool.
We store the price we posted to your listing for each day. This enables us to accurately assess the effectiveness of our algorithm, and to return pricing to an earlier state, if needed. We store pricing data to inform a better product for you.
We also use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
We reserve the right to use some data from your listings to evaluate the success of our recommendations.
In the course of using the Service, we may collect personal information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used:
If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications.
We also collect some information (ourselves or using third party services) using logging and cookies, such as IP address, which can sometimes be correlated with Personal Information. We use this information for the above purposes and to monitor and analyze use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness, and to verify users have the authorization needed for the Service to process their requests. As of the date this policy went into effect, we useGoogle Analytics ( opt out).
We display your Personal Information in your profile page and elsewhere on the Service according to the preferences you set in your account. We do not sell your personal information to third parties.
We may disclose to parties outside when we have a good faith belief that disclosure is reasonably necessary to
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Service, please contact firstname.lastname@example.org. We will respond to your inquiry within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, email email@example.com and request deletion. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete from our servers files that you have in common with other users.
The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at firstname.lastname@example.org.